Rate Summary

The following rates are for Empire Coach services. For shuttle services, please go to airport shuttle.

NYC to Airports

Tolls, parking are additional, 20% gratuity and 11%STF charges are required. Please feel free to contact our office for quotes anywhere in the United States and all major cities in the world.

Empire Jet Charter Services

Methods of Payment: Rides are billed to the client's credit card or corporate account numbers.

Empire Coach accepts the following credit cards:
American Express
Diners Club
Discover Card
MasterCard
Visa

Empire Coach chauffeurs do not accept gratuities. An 20% service fee that is calculated on the base fare, stop time, wait time, and any holiday surcharges will be added and itemized on the Client's billing statement.
The following additional charges will be itemized on the Client's billing statement when applicable:
Two-way toll
Parking Fees
Airport and Regulatory Fees
Fuel Surcharge
Cell Phone
Certain trips may require an additional fee for meals and/or overnight accommodations for the chauffeur.
Applicable taxes will be charged as required. All published rates are subject to change without notice. Current rates are confirmed at the time a reservation is made. All rates are calculated in the
local currency and billed in U.S. dollars at the prevailing exchange rate. Due to fluctuation in currency exchange rates, all US dollar equivalents of international rates may vary.
Company and Corporate Account Billing: Upon credit approval, subject to minimum $ 1,000.00 per month volume, Empire Coach will invoice clients upon completion of the reserved transportation with payment due upon receipt of invoice.
Invoicing is contingent upon an executed Credit Card Authorization Form to be held on file to apply charges not honored in a timely manner. A late charge of $30.00 will be added to all credit card
processed invoices if payment fails to reach us within 30 days from invoice date. Reservations: Reservations may be booked 24 hours a day, 7 days a week, and 365 days a year. Online at
www.empirecoachlimo.com or by calling 718-361-2662. Reservations, changes or cancellations may be made by calling our reservation numbers. In addition, reservations can be made via fax at 718- 361-2662. Reservations are accepted up to 24 hours in advance. Less than 24-hour notice is subject to availability and verbal confirmations. It is suggested that the Client provide Empire Coach's number to all traveling passengers.

EMPIRE COACH LIMOUSINE SERVICE
38-60 13the Street Long Island City, NY 11101
718-361-2662 • FAX: 718-361-2692 www.empirecoachlimo.com

Luxury Sedan Rates:

Empire Coach has standardized point-to-point rates that provide flat rate pricing for travel to and from most major cities and airports.
Sedan rates for travel between locations in which a point-to-point rate does not exist will be billed at the prevailing Empire Coach hourly rate. Clients are billed from the time the vehicle leaves the Empire Coach facility until the time it returns to the Empire Coach facility, with 2-hour minimum. All Reservations that are billed on an hourly basis, will be billed a minimum of sixty minutes travel time each way plus the time the passenger is in the vehicle.
Fractions of an hour are rounded to next half-hour.Wait Time / Stop Time: For all point-to-point reservations, wait time will be charged at $7.00 per five (5) minute increment once the grace period has
elapsed. Grace period is defined as five (5) minutes beyond the scheduled pick up time.
Empire Coach is able to monitor all commercial flights, therefore, wait time is not charged for any passenger arriving on a commercial airline when all other meeting requirements have be satisfied.
Empire Coach does not monitor private flights, therefore, wait time will be charged as incurred for any passenger arriving on a private plane that is delayed by more than 30 minutes.
Empire Coach does monitor train schedules, therefore, wait time will not be charged for any passenger arriving by train.
Passenger requested stops on route during a point-to-point reservation would be charged at $7.00 per five
(5) minute increment. Passenger requested stops off route for point-to-point reservations; charges will revert to the prevailing Empire Coach hourly rate.

Cancellation and No Show Fees:

Cancellation of sedans within one (1) hour of scheduled pick-up will result in a full charge equal to the base fare price of the trip plus the 20% service fee. Contact Empire Coach at 718-361-2662 if you cannot locate your chauffeur. Empire Coach is not responsible for passenger flights, which are missed, cancelled, diverted, and delayed or any other incident that results in failure to comply with the required cancellation policy.We will exact our best effort to fulfill client needs, in these instances, subject to wait time fees or late A 'no show' fee equal to the base fare price of the trip plus
20%service fee plus applicable wait time fee will be charged when the passenger fails to arrive at the designated location.

To avoid a 'no show' fee call 718-361-2662 if you cannot locate your chauffeur and vehicle. Cancellation of motor coaches with less than 48 hours notice will be charged the vehicle hourly minimum.
Cancellation of vans/minibuses with less than 24 hours notice will be charged the vehicle hourly minimum. Cancellation of limousines with less than six (12) hours notice will be charged the vehicle hourly minimum. Cancellation of coordinators with less than two (12) hours notice will be charged at the full rate. Cancellation of SUV's with less than 4 hours notice will be charged the vehicle hourly minimum. Holidays: A $25 U.S. holiday surcharge, will be charged to all trips occurring on:
New Year's Day
Memorial Day
Fourth of July
Labor Day
Thanksgiving Day
Christmas Day **Holiday surcharges also apply to additional holidays in locations outside of the United States. Other Services (Limousines, Vans, Minibuses, Motorcoaches): Vehicles in these categories will be billed at the prevailing Empire Coach hourly rate. Clients are billed from the time personnel and/or vehicles leave the Empire Coach facility until the time it returns to the Empire Coach facility. All Reservations that are billed on an hourly basis, will be billed a minimum of sixty minutes travel time each way plus the time the passenger is in the vehicle. Fractions of an hour are rounded to next half-hour. City- To-City Fares Roundtrips include up to four hours of wait time and must be completed within the same
calendar day. Wait time over four hours will be charged at the prevailing Empire Coach hourly rate.

Deposit Policy:
A non-refundable deposit of 50% is required on reservations for weddings, proms, night on the town, and all hourly charters. Guarantee of vehicle availability cannot be assured unless deposit is received. A credit card authorization form and liability form is also required before reservations are accepted Prohibited Act: Empire Coach reserves the right to charge a cleanup fee of not less than $100 any excessive cleanup beyond normal to the credit card on file. Smoking is not permitted in any vehicle and is also subject
to a minimum $100 fee to the credit card on file. By law, no one under 21 years of age are allowed to consume alcohol beverages nor is alcohol allowed even in the vehicle if anyone under 21 years of age is present. Indemnification and Hold Harmless: Empire Coach and Client each agree to defend, indemnify, and hold harmless the other party from and against all claims, actions or causes of action, liabilities, including reasonable attorneys' fees, and costs arising from the defense of any claim, action, cause of action or liabilities arising out of or resulting from any act taken or committed by Empire Coach or Client pursuant to the performance of each party's obligations hereunder. Empire Coach and Client each agree to defend, indemnify, and hold harmless the other party for any claim, action, cause of action, and liabilities which may be asserted by third parties arising out of the performance of either party's obligations pursuant to this contract, except for the willful misconduct or gross negligence of the other party.

Dispute Resolution:

If there is a dispute concerning the quality of service and or any incidents thereto, the parties agree that they
shall resolve such dispute by good faith negotiation or common law binding arbitration.

Waiver:
If one party agrees to waive its right to enforce any term of this agreement, it does not waive its right to enforce such term or any or all other terms of this agreement at any other time. Empire Coach does not guarantee arrival at or departure from any point at a specific time due to circumstances beyond its control
such as accidents, breakdowns, traffic and road conditions, storms, etc. and shall not be held liable for claims resulting in delays from such conditions. Empire Coach reserves the right to substitute the contracted vehicle in the event of such an occurrence mentioned above with a vehicle of like kind and quality. Empire Coach
assumes no responsibility for lost or damaged baggage, personal belongings, or any items left in the vehicle Client waives all claims for consequential damages and agrees that liability shall be limited to the costs accrued to Empire Coach for the disputed service.

Governing Law:
This agreement shall be governed by and construed under the laws of the State of New York. If any provision of the contract is unenforceable under applicable law, the remaining provisions shall continue in full force and effect.

Attorneys' Fees:
In the event any legal action is taken by either party against the other party to enforce any of the terms and conditions of this agreement, it is agreed that the unsuccessful party to such action shall pay to the prevailing party therein all court costs, reasonable attorneys' fees, and expenses.

Acceptance:
If agreement as stated will be considered accepted in its entirety upon submittal of reservation and performance of services by Empire Coach.